Payment Policy – Effective January 4, 2025

At Primerapic, we are committed to providing a smooth, secure, and hassle-free payment experience. Our payment policy ensures that all transactions are processed efficiently, allowing you to shop for the best photography gear with confidence.

Payment Methods

We offer a variety of secure payment options to make your purchase as convenient as possible:

  • Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: For fast and secure payments, we also accept PayPal.
  • Bank Transfer: Payments via bank transfer are accepted; please include your order ID for quicker processing.
  • Cash on Delivery (COD): Available for local orders in Boothbay Harbor, Maine, where you can pay in cash upon delivery.

Payment Processing

  • Credit/Debit Cards & PayPal: Payments are processed instantly, allowing for quick order confirmation and fast processing.
  • Bank Transfers: Payments made via bank transfer typically take 1-2 business days to process after funds are received.
  • COD Payments: Payments will be processed at the time of delivery.

Refund and Cancellation Policy

Your satisfaction is our priority. We offer:

  • Full Refunds: For canceled orders before shipping or returned items in their original condition within 7 days of receiving your order.
  • Partial Refunds: Available for products with minor defects where customers choose to keep the product.

To request a refund or cancellation, please contact us at info@primerapic.com or call (281) 540-9811.

Payment Security

We take your security seriously. All transactions are encrypted using SSL technology to ensure your payment information is always protected. We also comply with PCI DSS standards, providing an additional layer of protection for every payment you make.

Payment Issues

If you encounter any issues during the payment process, such as declined transactions or errors, please reach out to us immediately. Our customer support team is here to assist you and ensure that your payment is processed smoothly. Contact us at info@primerapic.com or call (281) 540-9811 for prompt resolution.

At Primerapic, we’re committed to providing a secure and seamless shopping experience. Shop with confidence knowing that your payment transactions are safe and your order will be processed quickly.