Shipping Policy – Effective January 4, 2025
At Primerapic, we are committed to delivering your photography gear quickly and securely, so you can start capturing stunning moments as soon as possible. Our shipping policy ensures that your cameras, lenses, and accessories reach you in a timely manner, with peace of mind every step of the way.
Order Processing Time
All orders placed with Primerapic are processed within 1-2 business days, excluding weekends and holidays. Once your order is processed, you will receive a confirmation email with tracking information, allowing you to follow the status of your shipment.
Shipping Methods
We offer multiple delivery options to meet your needs:
- Standard Shipping: Reliable and affordable, with delivery in 5-7 business days.
- Expedited Shipping: Faster delivery within 2-3 business days for urgent needs.
- Priority Shipping: Next-day delivery for most U.S. locations, ensuring you get your gear quickly.
Please note that delivery times may vary based on your location and during peak seasons.
Shipping Fees
- Free Standard Shipping for orders over $100.
- For orders under $100, shipping fees will be calculated at checkout based on your location and chosen delivery method.
Shipping Restrictions
Currently, Primerapic ships only within the United States. For international shipping inquiries, please reach out to us at info@primerapic.com for assistance.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us immediately at info@primerapic.com or call (281) 540-9811. We will work with the carrier to resolve the issue and provide a replacement or refund.
Delivery Delays
While we strive to meet our delivery deadlines, delays may occasionally occur due to factors beyond our control, such as weather conditions, holidays, or carrier issues. In the event of any delays, we will notify you promptly and work to resolve the situation as quickly as possible.
At Primerapic, we are dedicated to ensuring your shopping experience is seamless from start to finish. If you have any questions about your order or need assistance with shipping, feel free to contact us at info@primerapic.com or call (281) 540-9811.